The City of Walla Walla and The City of College Place will not put the utility bill into the tenant’s name. In these cases, we sign a form with you that we send to these utilities directing them to send the bills to our office.
These bills are paid out of your property reserves and the amount is added to the tenant’s ledger for collection and reimbursement back to you.
Cascade Gas and Pacific Power both allow a tenant to put the utility into their name and pay the bill directly each month. We have you sign a form that is sent to each of these companies notifying them that we are managing the property and directs them to not shut the utility off for non-payment. This is important over the winter months to ensure there is heat to the premises. If the bill is taken out of the tenant’s name for non-payment, it is sent to our office for further action.
Columbia REA allows a tenant to put this utility into their name and pay it directly. Columbia REA does not have a landlord form so you will need to notify them we are managing the property to ensure that any bills are sent to our office during periods of vacancy and/or if service may be shut off for non-payment.
BDI will allow a tenant to put this utility into their name and pay it directly. This is the only utility that is cancelled during periods of vacancy.
For new rentals or if the utility was transferred back into the owners name, bills will be sent to the owner. There are also occasions where a utility company does not honor the forms sent in to them. For this reason, it is important that if owners receive a bill or notification from any utility company that it is forward it on to our team for further action.
22 E Poplar St, Suite 204
Walla Walla WA 99362
Office Hours: M-F 9:00 am - 4:00 pm